All Reviews

The dining experience for your loved one at this facility is like going to an upscale restaurant. The employees take the resident orders and serve them just like a restaurant. Also, the facility is extremely clean and the employees seem happy and engaged with the residents they serve.. There’s a lot of laughter and joy here. The administrator has put a lot of effort into revitalizing this facility and if you haven’t been here lately, you should come. The leadership is evident here. It’s great to be able to write a five star review for a nursing home. Well done!

The staff truly cares about its residents! Clean, professional, and friendly. Absolutely recommend.

We here at Jax Nursing and Rehabilitation help each other always at work and in life .The love i have for the patients their familys and our staff is pricless may we all continue to do Gods work .Fred Bess

As a transportation service provider for this facility, we are pleased to say that the staff is extremely professional. Thank you for the care and attention you provide to each of your residents. We have worked closely with Porsha Bartley in her current capacity and by far she is knowledgeable, caring and a pleasure to partner with. Kudos to this facility for your amazing contribution to the Jacksonville community.

I only have great things to say about Jacksonville Nursing and Rehabilitation !! Everyone was nice and treated me well

From resident Grant, B: my stay at the facility was wonderful. All the staff were awesome and very caring. Im very happy that I made the decision in picking the right facility. Physically therapy took their time with me and did an excellent job in getting me better to go home. I give this review a five star. Thank you everyone for an amazing job you all do!

Beautiful facility, nice staff.

I am extremely pleased with Jacksonville's nursing and rehab facility. This is my second time being here from my second hip surgery for rehab. I saw new and familiar faces and was welcomed with open arms. The Facility Director, Raelyn Covington, was the first to greet me. The CNAs, Zykerra, Axel, Judith, Ms Johnson, Darlene, and ALL the other ladies who helped me were terrific as usual. Daryl in OT and Andrea, Michael, and staff worked me where I'd be ready for release. Mrs. Gail and Denzel, I really had a ball. The nurses, Mrs Shanika, Mrs Pat, and Ms Sandra made getting stuck four times a day an absolute pleasure. The Cafe workers did an excellent job. Words cannot express my gratitude. And I'm referring all that I know that Jacksonville nursing and rehab facility is the place to go. Thanks.

I’m writing this review to recognize the new administration at the Jax Rehab Center. We had a meeting last week in which the new management was introduced to the patients’ relatives. Point of contacts were provided, as well as phone numbers and we were encouraged to contact them in case anything was wrong with our relatives. My mom has been there for seven years and this is the first ever administration that has ever done that type of meeting and their communication with the relatives must be commended. They also ensured to us that they were keeping the best CNA’s on the floor and to that I commend Cynthia Risher and Emani Thomas. They both have been taking care of my mother for a while now and they are also professional and always smiling. I never feel like I am bothering them when I ask them for something. They are always available. I also want to commend Ann Rutter, one of the housekeeping staff. She always keeps her area clean and when asked to refresh anything or clean a wall she does it with such a caring and understanding. Definitely the best administration I have seen within the last seven years. Kudos!!!

my dad stayed here for 3 months. the nurses were on top of his care. The staff is very friendly and caring.

There is a new management team here, which has been working wonders for the faciiity. However, I have one person in particular that I need to commend and that is Chantalle Packard. She has been my mother’s CNA for a very long time and I must say that I thank her kindness, professionalism, and ethics. While working with her I have never had an issue, we discuss matters as they show up and she takes quick action as needed. I just wanted to make sure that everyone knows about Chantalle and what an amazing CNA she is. My mother has been in the facility for seven years and Chantalle has made this process a lot easier.

Wonderful place, the employees are very friendly and welcoming. New administrator, Raelyn Covington is great. Wonderful energy, positive attitude and always greets you with a smile. Tammy, DON and all unit managers are wonderful as well. Keep up the great work!!!

GOD BLESS...this Jacksonville Nursing & Rehab facility for the awesome services received while recovering from a TOTAL KNEE REPLACEMENT SURGERY! Drew Blankenship (fantastic food

From main office of admissions to the business office, and a great nursing staff was very good.Thank you very much for a great job.

Let me start off by saying that anyone who has their loved one in a nursing or rehabilitation center,you are automatically nervous. The first day that I left, my mother I cried, I was sad not because anyone had done or said anything to me or her. It was just the idea of her being there.From Day one when I open the door, I was greeted with a smile, and everyone kept smiling and was so sweet and nice to me and my mom, I spoke with Raelyn J Covington the administrator about a few minor concerns that I had, which were taken care of immediately, I had so much peace about my mom being there coupled with the fact that she was actually having fun with all the activities they have for there patients. On discharge we could hardly make it to the front door without her, being hugged and them, letting her know how much she would be missed, The entire staff at Jacksonville nursing and rehabilitation center was awesome but I would like to send a special thank you to Kamisha Coleman this young lady went above and beyond she paid attention to the little things that ppl may not think mean much,but they mean much .

This is a wonderful center to bring your loved one for rehab. The staff is very compassionate and helpful.

They made me feel at home and make my recovery a positive experience. Stephanie handle any problems I had come up with ease. They are all 5 stars in my book

I can’t say enough about Administrator Raelyn Covington. I had a loved one admitted into Jacksonville, nursing rehab, and Miss Raelynn made the transition so smoothly. I cannot say enough about how smooth she made the transition for myself, and my loved one. I love her positive attitude and wonderful energy and how comfortable she made me and my loved one feel. I’m so glad we made a decision to admit our loved one here to Jacksonville, nursing and rehab. Another notable employees are Nurse Manager Jasmine Davis, Patricia, and Kamisha Coleman. I appreciate you all.

North bank center for rehabilitation and healing provided great care for residents in a difficult time in life.

The new administration is amazing!!

I would like to RECOGNIZE ALL FACULTY in this facility for their tremendous effort in making my stay as comfortable as possible for the duration of my 2 week stay! THANK YOU VERY MUCH!

Very good PT there

A nice visit with my friend. I enjoyed meeting the staff. I appreciate the help they are giving my friend. God bless them.

This is one of the best facilities in Jacksonville my loved ones loves the staff.

My Mom is a resident at this facility. I love seeing my mom engage in the activities offered The activity staff is wonderful and always treat the residents like family.

Y'all are doing a good job with my momma

This 5 star shoutout mainly reflects the therapy department! The care they gave my Mom was the best. After dealing with total incompetence at previous facilities in GA where she was for 3 months and told she’d probably never eat regular foods again as well as only thickened liquids because of her stroke……..it was definitely worth it to get her back to Florida at this facility. Her therapy team was caring, loving and willing to do whatever it took to meet our goals. We cannot express how thankful we are for all they did. Mom is doing well and can eat a steak! . Thank you ladies! You are the best!

Great experience. I heard bad things about this place from a friend. Boy was he wrong. I was in another facility then transferred here. This staff is so caring. I didn't meet anyone at this facility that wasnt nice and caring. They always took my vitals, made sure I had water. Everyone did their job. I was never ignored. They always took my blood pressure twice to make sure it was accurate came and checked on me all through the night. Very caring staff. Gonna miss this place. The cnas Ms Ruby and Ms Helen was the best.. they went out their way to help anyone. Great staff These people cared. Food was never enough wonder who they thought they were feeding 8 year olds. Staff is great. If I had to go there again I would.

My Mother in law , Linda Lane was happy here . She said the staff was friendly and very helpful. Unfortunately she moved to a nursing facility on Max Leggett parkway where she passed away in just a few months. I wish she had stayed here where she received the proper medical care . She was only 70 and could walk and talk just fine. I feel if she had stayed at this facility, she would be with us today.

Jacksonville Nursing & Rehab, took very good care of my loved one. Not only was the nursing staff always kind and courteous, they showed respect and were highly skilled. I visited twice a day while my grandmother was there and never had any issues with cleanliness. Staff was always in the halls mopping or buffing the floors. We did have one mechanical issue, her bed was not working properly however maintenance visited the same day and was able to fix the problem in no time. The main reason of her stay was rehabilitation, and the rehab department did just that! They work diligently to ensure my grandmother could preform daily routines once she went home. I would highly recommend them to anyone. On a side note... the food is the same as most hospital and facilities, however I do give them props for being creative on flavors and not having the same thing twice during her stay! Definitely consider if needed!

Jacksonville Nursing & Rehab is a great facility with strong nursing and rehab departments. The facility is welcoming to visitors and contributes to the community in many positive ways.

Fabulous rehab department! Great therapy outcomes with happy patients going home successfully. Convenient Northside location across from Baptist North ER off 295. This 5 star rated facility is Highly recommended for Short Term Rehab!

i just started here it’s very clean the residents are very happy and the staff work has a team

Jacksonville Nursing and Rehabilitation center is filled with compassionate staff providing outstanding care. Thank you for being Fantastic!

Great care, loving and compassionate staff, amazing therapy team! I have seen many residents make great gains and return to their prior level of function ultimately returning home. They have physicians in the building 5 days per week.

The staff was great the place is very clean nice place for love ones

They are so caring for the clients and their families. Thank you for the Halloween fun, trick or treating was fantastic, to see the clients smiling and passing out candy was very nice.

JNRC is a great facility. It does work hard to provide a caring place to rehab or receive care people can't get at home. Despite a few disgruntled employees who may have been let go for not following the rules, it is a good facility.

It a very kind and loving place and in the end all they trying to do it make there residents happy and feel at home